Every month Fernite run a reward scheme ‘The winner of the month’ among their team members. It is a company-based prize that is awarded to a member who has achieved a remarkable service over the previous month.
The Fernite Hero for May is Terry Mitchell who is our sharpening service delivery driver. Terry has gone above and beyond this month, with ever increasing number of collections and deliveries. He has been integral to ensuring our customers receive their blades back on time.
By effectively planning his collection and delivery routes, Terry reached a record number of customers served within a month. In addition, every time returning with a van full of blades, he immediately talked about the new orders with our production teams. Due to these prompt communications, all customers got shorter lead times during that period.
Thanks to the immense effort of all our team members, more and more customers are choosing to work with Fernite. And that is a combined effect of our ability to manufacture precise custom knives, assistance with fast turnaround in accordance with customer needs, and of course support from our friendly and knowledgeable sales team.
Congratulations to Terry and thanks for the effort from the Fernite Management Team.